Booking/ Cancellation Policies & FAQ's
PLEASE READ
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2 HOUR BOOKINGS
Bookings are automatically for 2 hours.
This time may be extended via phone request on any nights other than Friday & Saturday nights. Request for longer is dependent as to what is already booked.
Tables arriving from 7:15pm onwards do not rebook on any night so staying until our liquor licence ends in fine.
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GROUP BOOKINGS (8 OR MORE GUESTS)
Tables are available for up to 12 guests on weekends, but tables for more than 8 must be booked at 7pm onwards.
Larger bookings can be made Sunday-Thursday.
Tables of 8 can be booked on line but please call for anything larger.
We require a credit card to secure group reservation. All credit card information is processed securely.
No-shows or cancellations less than 2 days in advance may be subject to a charge of $50 per person”.
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OUTDOOR DINING
Outdoor Seating is available out the front of the restaurant on the Ryrie Street footpath.
We advise you check weather conditions before booking as the area is not enclosed and is therefore not suitable in windy, rainy or very hot weather.
We do have heaters but as the space is not enclosed they are not as effective as we would like them to be.
It is unlikely we will be able to move you inside.
We apologise we can not provide a better outdoor space this is all regulations have allowed us to work with.
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MINIMUM SPEND
We do not have a minimum spend but we do have an expectation that each patron orders a main dish.
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CHILDREN POLICY
We do not have a children's menu or space for prams as our restaurant is quite small. We have 2 high chairs available on a first in best dressed basis.
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SURCHARGES
Public Holidays incur a 15% surcharge. Sundays incur a 10% surcharge.
Please be aware all credit card transactions incur a 1.2% surcharge & American Express a 1.6% surcharge.
Surcharges are applied by the provider of the eft pos facility & in conjunction with consumer law.
Emerge does not profit from these surcharges in anyway.
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PRIVATE DINING
We do not have a private dining space.
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DIETARY RESTICTIONS
All menu items are gluten free unless otherwise stated, our fryer is also 100% gluten free.
For any other dietary choices or restrictions please consult wait staff, we are more than happy to assist you & make alterations to the menu to cater for you.
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SPLITTING BILLS
Splitting bills is not a problem! We can split via item or amount.
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GIFT VOUCHERS
Gift vouchers can be purchased right here or you are welcome to come in to purchase! They have an expiry of 3 years from the date of purchase.
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HALAL
All of beef is 100% halal except for Prospect Beef, Ceres. This has been confirmed with all producers/suppliers.
We are currently looking into our lamb & chicken.
Prosciutto is cooked on the flat grill but no pork of any kind is cooked on our char grill. The pork belly dish is cooked in its own pan.
